Guide
Everything you can do with Inbox Academy
Setting up your first course, connecting the tools you already use, and what to check when something does not arrive.
Getting started
From creating your organization to watching your first lesson arrive in your own inbox.
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What Inbox Academy is, and how an email course works
Inbox Academy delivers courses by email, one lesson at a time, on each learner's own schedule. Here is what you build and what your learners receive.
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Create your account and organization
Signing up takes an email address and a name for your organization. Your free trial does not start until you enroll your first learner.
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Build your first course in 15 minutes
A working course with two lessons, from an empty organization to a shareable enrollment page. Nothing here enrolls anyone, so your trial stays untouched.
Your organization and team
How your organization appears to learners, and who else can work in it.
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Set up your organization profile and logo
Your name, logo, description and links are what a learner sees before they decide to enroll. Here is where each one appears.
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Your public organization page
The page learners land on before they enroll: your branding, every course open for sign-up, and your newsletters. Here is what controls each part.
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Invite your team and choose roles
Add colleagues to your organization, decide what each of them can change, and put a named instructor on a course.
Building your course
Writing the lessons, deciding how far apart they arrive, and what happens when a learner reaches the end.
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Create a course
Every setting on the course form, what it changes, and which ones you cannot take back.
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Write a lesson
A lesson is one email. What to put in the title, what the platform adds around your writing, and how to set when it arrives.
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Add a quiz
Questions, answers, the passing score, and the settings that decide what happens to a learner who does not pass.
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Add an assignment
Assignments ask a learner to send something back, and a person to read it. What to set, and what happens while the course waits.
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Reorder your course content
The order of your content is the course. How to change it, and why reordering a course that already has learners in it needs care.
Branching courses
Sending learners down different paths, by how they score or what they choose.
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How branching courses work
A course doesn't have to send everyone the same lessons in the same order. How tracks, routing rules and decision points let learners take different paths.
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Create a track
A track is a separate run of content that only some learners receive. How to create one, choose where it rejoins the course, and fill it with content.
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Route learners by their quiz result
Send learners down different tracks depending on how they score, a refresher for those who struggle, something harder for those who fly through.
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Let learners choose their path with a decision point
A decision point asks learners one question with no right answer, and sends them down a different track depending on what they pick.
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Read the Flow view
The Flow view draws your branching course as a diagram, with every path a learner can take. How to read its boxes, arrows and labels, and use it to check your course before you publish.
Learners and enrollment
How people join a course, what you can see while they are on it, and how an enrollment ends.
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How learners enroll from your public page
What a learner actually does to join a course, the confirmation step in the middle, and why enrollment is sometimes refused.
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Add learners yourself
Enrolling someone directly, what it skips compared with the public form, and the responsibility that comes with skipping it.
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Put an enrollment form on your own site
Add a course enrollment form or a newsletter sign-up to any website you run, so people can join without leaving your page.
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Track a learner's progress
Where a learner has got to, what they have received and answered, and what each enrollment status means, including why one stopped.
Email delivery
Where your emails come from, and what learners can do without leaving their inbox.
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Where your course emails are sent from
Course emails can arrive from Inbox Academy or under your own organization's name. What each looks like in a learner's inbox, and the one trade-off.
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Answer inside the email
Learners can answer a quiz without leaving their inbox. Which mail apps support it, what they see, how answers are scored, and what everyone else gets instead.
Newsletters
A mailing list alongside your courses, one message to everyone at once.
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Create a newsletter
A newsletter is a mailing list inside your organization. What it takes to set one up, who can subscribe, and what your plan allows you to send.
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Write and schedule a sendout
A sendout is one email to everyone on a newsletter, at a time you choose. What you can put in it, what we add, and what happens if it cannot be sent.
Integrations and automation
Connecting Inbox Academy to your other systems, for enrolling people, and for working from outside the platform.
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Create and revoke an API key
An API key lets your own systems enroll learners. How to issue one, what it can and cannot do, and what to do when it leaks.
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Connect Inbox Academy to Zapier
Enroll people automatically when something happens in another tool — a signed contract, a closed deal, a new hire — without writing any code.
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Connect an AI assistant (MCP)
Let an AI assistant read and draft your course content directly, with your own permissions and nothing published without you.